Terms of service

Terms of Service

Welcome to House of Dora. Throughout the site, the terms “we”, “us” and “our” refer to House of Dora. House of Dora operates this website and store, including all related information, content, features, tools, products and services, to provide you with a smooth and secure shopping experience.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to all the Terms of Service, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or place of residence, or that you have given us your consent to allow any of your minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our website or services.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colours, images and details of our products. However, we cannot guarantee that your device’s display of any colour will be completely accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

SECTION 5 - PRICING AND PAYMENT

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue any product or service without notice.

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you through the email address, billing address or phone number provided at the time of the order.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

SECTION 6 - ORDER ACCEPTANCE AND CANCELLATION

Your order is an offer to purchase from House of Dora. We reserve the right to accept or decline any order for any reason.

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted and the order will then be subject to our Return & Refund Policy.

We may cancel or limit quantities purchased per person, per household or per order, including orders placed using the same customer account, payment method, or billing/shipping address.

SECTION 7 - SHIPPING AND DELIVERY

We aim to process and ship all orders within the timelines mentioned on our website. However, delivery timelines are estimates and may vary based on product availability, courier delays, weather, public holidays, or other factors beyond our control.

We are not liable for delays caused by shipping carriers or events outside our reasonable control.

Risk of loss and title for products pass to you upon delivery of the products to the shipping carrier.

SECTION 8 - RETURNS, REFUNDS AND EXCHANGES

All returns, refunds and exchanges are governed by our Return & Refund Policy available on our website.

Please review our Return & Refund Policy carefully before making a purchase.

SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our website.

You agree to promptly update your account information, including your email address and phone number, so we can complete your transactions and contact you as needed.

SECTION 10 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide you with access to third-party tools or services that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or services.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products and services available through our website may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products or services.

SECTION 12 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us ideas, feedback, suggestions, reviews or other submissions, you agree that we may, at any time, use, edit, copy, publish, distribute and otherwise make use of such content without restriction.

We are under no obligation:

  • to maintain any comments in confidence;

  • to pay compensation for any comments; or

  • to respond to any comments.

We may monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, defamatory, obscene or otherwise objectionable.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice.

SECTION 15 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to solicit others to perform unlawful acts;

  • to violate any local, national or international laws or regulations;

  • to infringe upon our intellectual property rights or the intellectual property rights of others;

  • to harass, abuse, insult, harm, defame or discriminate;

  • to submit false or misleading information;

  • to upload or transmit viruses or malicious code;

  • to collect or track the personal information of others;

  • for spam, phishing, scraping or any similar activities; or

  • to interfere with the security features of the Service or the website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 16 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, videos, product names, brand assets, and website design, is the property of House of Dora or its licensors and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, modify or exploit any content from this website without our prior written permission.

SECTION 17 - DISCLAIMER OF WARRANTIES

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk.

All products and services delivered to you through the website are provided “as is” and “as available”, except as expressly stated by us.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, House of Dora, its owners, employees, affiliates, agents, contractors, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of any service or any products purchased through our website.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless House of Dora and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 20 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Uttar Pradesh, India.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - SHOPIFY PLATFORM

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

However, all sales and purchases made on this website are made directly with House of Dora, and not with Shopify.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

House of Dora
Email: hoseofdora13@gmail.com
Phone: 9599057100

Registered Address:
BR-25, BR Block
Sector 116
Noida, Gautam Buddha Nagar
Uttar Pradesh – 201301
India

Udyam Registration Number:
UDYAM-UP-28-0242298